Responsible Gaming at tjbd — Play Smart, Stay in Control
tjbd is committed to providing a safe, fair, and enjoyable entertainment experience for every player in Bangladesh. This page outlines the tools, policies, and support resources we offer to help you play responsibly — because your wellbeing always comes before the game.
Responsible Gaming Tools Available at tjbd
We have built a suite of player-protection tools directly into the tjbd platform. Every registered player can access these features at any time through their account settings or by contacting our support team.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you deposit into your tjbd account. Once your chosen limit is reached, no further deposits are accepted until the limit period resets. Limits can be lowered immediately; increases take 7 days to come into effect, giving you time to reconsider.
Session Time Limits
Define the maximum length of a single gaming session. Once your set duration is reached, you will receive an on-screen reminder and the option to log out. This helps prevent extended unplanned play and keeps you aware of how long you have been active on the platform.
Time-Out (Cool-Off) Period
If you feel you need a short break from gambling, you can activate a time-out of between 24 hours and 6 weeks. During this period your account is suspended — you cannot log in, deposit, or place bets. The time-out cannot be lifted early, so choose your duration carefully.
Self-Exclusion
For players who feel they need a longer or permanent break, self-exclusion is available for periods of 6 months, 1 year, 2 years, 5 years, or permanently. A permanently self-excluded account can never be reopened. During self-exclusion, all promotional communications are also stopped immediately.
Loss Limits
Set a cap on the maximum net loss you are willing to accept over a given daily, weekly, or monthly period. Once your loss limit is reached, you will be unable to place further bets until the period resets. This tool is one of the most effective ways to manage your gambling budget.
Reality Check Reminders
Enable periodic pop-up notifications that display how long you have been playing and how much you have spent in the current session. Reality checks appear at intervals you choose — every 30, 60, or 90 minutes — and give you the option to continue or end your session.
Warning Signs of Problem Gambling
Gambling is a form of entertainment, not a way to earn income. If gambling is no longer fun and is starting to cause stress, financial strain, or relationship problems, it may be time to seek help. Recognising the early signs is the first step.
Chasing Losses
Continuing to gamble in an attempt to win back money you have already lost — often escalating bet sizes in the process.
Losing Track of Time
Spending far more time gambling than originally planned, or feeling unable to stop once you start a session.
Neglecting Responsibilities
Missing work, family commitments, or social obligations because of time or money spent on gambling.
Financial Strain
Borrowing money, selling possessions, or using funds meant for essential expenses like rent or food to fund gambling.
Hiding Your Gambling
Lying to friends or family about how much you gamble, or feeling the need to keep your gambling activities secret.
Emotional Dependency
Gambling to escape stress, anxiety, depression, or personal problems — or feeling irritable and restless when not gambling.
How to Activate Responsible Gaming Tools on tjbd
Setting up player-protection tools on your tjbd account is straightforward. Follow the steps below, or contact our 24/7 English-language support team for assistance at any time.
Log In to Your Account
Access your tjbd account using your username and password. All responsible gaming tools are available once you are logged in to the platform.
Open Account Settings
Navigate to the Account Settings section from your profile menu. You will find the Responsible Gaming tab clearly labelled within the settings panel.
Choose Your Tool
Select from deposit limits, loss limits, session time limits, reality check reminders, time-out, or self-exclusion. Each tool has a clearly explained description before you activate it.
Set Your Preferred Values
Enter the amount or duration you wish to apply. For monetary limits, amounts are denominated in BDT (Bangladeshi Taka). Review your selection carefully before confirming.
Confirm the Change
Protective limits (reductions, time-outs, self-exclusions) take effect immediately. Limit increases have a mandatory 7-day cooling-off period before they become active.
Contact Support If Needed
If you cannot access your account settings, or if you want to self-exclude immediately, email [email protected]. Our team will action your request without delay — 24 hours a day, 7 days a week.
Is Your Gambling Still Under Control?
Take a moment to honestly reflect on the following statements. This is not a clinical diagnostic tool, but it can help you recognise if your gambling habits may be worth examining more closely.
Our Commitment to Responsible Gaming
At tjbd, responsible gaming is not an afterthought — it is a core part of how we operate. We believe that gambling should be an enjoyable leisure activity, freely chosen, conducted within affordable limits, and balanced against all other areas of life. When gambling stops being fun, it stops being entertainment. That is the point at which tjbd steps in.
Our responsible gaming framework is built around three principles: prevention, intervention, and support. We invest continuously in the tools and training needed to identify players who may be showing signs of problematic gambling behaviour, and we act proactively — not just reactively — when concerns arise.
The 21+ Age Restriction — Non-Negotiable
tjbd operates a strict 21+ (adults only) policy. No person under the age of 21 years is permitted to register, hold an account, or participate in any gambling activity on this platform. This policy applies across all players in Bangladesh and all other markets where tjbd operates.
As part of our Know Your Customer (KYC) process, every player must verify their age and identity before they are permitted to make deposits or place bets. Acceptable identity documents include a Bangladeshi National Identity Card (NID), a valid passport, or a government-issued driving licence showing date of birth. Accounts that cannot confirm the player is aged 21 or above will be suspended immediately and any remaining balance returned.
We also strongly encourage parents and guardians to use parental control software to prevent underage individuals from accessing online gambling platforms. If you suspect that a person under 21 has opened a tjbd account, please report it to [email protected] immediately.
Gambling as Entertainment, Not Income
It is important to understand that all casino games and sports betting at tjbd are forms of entertainment with a financial cost — they are not investment strategies, income streams, or reliable ways to solve financial problems. The house edge means that over the long run, gambling activity will result in a net loss for the player. Every session should be budgeted the same way you would budget for a cinema ticket, a restaurant meal, or a cricket match ticket — as a leisure expense you can afford to lose.
Before each gambling session, set yourself a clear budget using the deposit and loss limit tools available in your account. When your budget is gone, the session ends. Never gamble with money that has been allocated for necessities such as housing, food, utilities, education, or family expenses.
Protecting Vulnerable Players in Bangladesh
tjbd recognises that players in Bangladesh may face unique pressures — financial stress, limited access to mental health resources, and cultural sensitivities around discussing gambling-related problems openly. We are committed to ensuring our platform does not exploit these vulnerabilities. Our support team is available 24/7 in English to discuss responsible gaming concerns with complete confidentiality. No player will be judged, pressured, or encouraged to continue gambling when they indicate they wish to stop.
We also conduct ongoing monitoring of account activity to identify patterns that may indicate problem gambling — including unusually large deposits, frequent loss-chasing behaviour, or sudden dramatic changes in betting volume. Where such patterns are detected, our player protection team will reach out proactively to check in and offer support.
Need to Talk? Our Support Team Is Here 24/7
If gambling has become a source of stress rather than enjoyment, please reach out. Our English-speaking support team is available around the clock to help you activate account protections, discuss your concerns in complete confidence, or process an immediate self-exclusion request. You are never alone in this.
Contact us directly by email — available 24 hours a day, 7 days a week:
[email protected]Please use the subject line "Responsible Gaming Request" or "Self-Exclusion Request" so your message is prioritised by our player protection team. We aim to respond to all responsible gaming emails within 2 hours.
Ready to Play? Set Your Limits First
Log in to your tjbd account, set your deposit and session limits, and enjoy our full range of casino games and cricket betting — knowing you are in control. 21+ only.